Privacy policy

This Privacy Policy is an integral part of the Terms and Conditions designed to safeguard your privacy in compliance with applicable Lebanese laws. It outlines how we collect, use, disclose, and process your personally identifiable information (“Personal Information”), which may include your name, postal and residential addresses, date of birth, telephone numbers, and payment method details. By using this Website, you explicitly agree to the processing of your Personal Information as described in this Privacy Policy.

Use of Personal Information

Your Personal Information will be used to contact or identify you and to facilitate the sale and delivery of the products and services you purchase. You can access, review, and update your Personal Information through your account on the Website. We reserve the right to change or modify this Privacy Policy at any time without prior notice.

Your Account

To access and use this Website, you must create an account (“Your Account”) with a username and password. Choose a secure password with a mix of numbers, special characters, and both uppercase and lowercase letters. Regularly update your password and avoid sharing it with others. If you believe your password has been compromised, change it immediately through the “My Account” section of the Website. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under them. MazenOnline is not liable for any loss or damage resulting from your failure to protect your password or account.


Log Data

We collect information that your browser sends whenever you visit this Website (“Log Data”). This may include details such as your computer’s IP address, browser type and version, the pages you visit on this Website, the time and date of your visit, the time spent on those pages, and other relevant statistics.

Cookies

We use cookies to collect information about your preferences, enabling us to provide you with a customized and efficient service. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, certain features of the Website may be unavailable to you.

Security

We take effective measures to ensure that your Personal Information remains confidential and secure. However, no method of data transmission over the Internet or electronic storage is completely secure. While we strive to protect your Personal Information using commercially reasonable safeguards, we cannot guarantee its absolute security and are not responsible for the actions of third parties. By using this Website, you acknowledge this risk. Your Personal Information may be disclosed to governmental and regulatory authorities as required by applicable Lebanese laws.

Payment Information

Payment details will only be shared with our payment provider via a secure connection and will not be disclosed to any other third parties. Our payment provider uses the necessary hardware and software to secure transactions, but MazenOnline cannot fully guarantee the security of your information once shared online.

All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

Updates to Policies and Terms

Website policies and Terms & Conditions may be updated periodically to meet legal requirements and standards. We encourage customers to regularly review these sections to stay informed about any changes. Modifications will take effect on the day they are posted.

Third-Party Advertisements

Some advertisements on this Website are delivered by third parties such as ad networks, agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities through cookies, web beacons, and other technologies to understand your interests and deliver tailored advertisements. Please note that we do not have access to or control over the information these third parties collect. Their information practices are not covered by this Privacy Policy.